Mail-in iPhone repair from anywhere in the US.

No repair shop nearby, or one you trust? Ship your iPhone to our lab with a free, insured label. We'll diagnose it, quote it, fix it and send it back, usually 7–10 days door to door.

  • Free prepaid, insured label
  • Diagnosed within 24h of arrival
  • Nothing fixed without your OK
  • 90-day warranty, insured return

How it works

Four steps. Zero guesswork.

01

Request a repair

Fill out the form below with your model and the problem. We'll reply with a quote estimate.

02

Get your free label

We email a prepaid, insured shipping label and simple packing instructions.

03

We diagnose & quote

Within 24h of arrival we confirm the fault and send a firm quote. You approve before any work starts.

04

Repaired & returned

We repair, test every function, and ship it back insured with tracking.

Packing guide

Before you ship. Six quick tips.

Back up if you can

If your iPhone still turns on, back it up to iCloud or a computer first. Most repairs don't affect data, but it's good practice.

Remove the extras

Take off the case, screen protector and SIM tray contents. Keep your charger and cables at home.

Pack it snug

Wrap the phone in bubble wrap and use a small box so it can't move around. No loose envelopes.

Include a note

Add your name, phone number and repair request number on a slip of paper inside the box.

Your passcode, your choice

We'll ask for it only if it's needed to test the repair. Data recovery requires it to unlock the phone.

Liquid damage? Ship fast

Power it off and don't charge it. The sooner it reaches the bench, the better the odds.

Start here

Get your free shipping label.

Answer three quick questions to see your price. We'll email your prepaid, insured label and packing steps.

No fix, no feeIf we can't repair it, you don't pay for the repair.
Insured both waysTracked, insured shipping to us and back to you.
Pay after the repairSecure payment link once it's fixed and tested.
Is shipping really free?

Yes. We email you a prepaid shipping label for the trip to us, and return shipping is free too. Both directions are insured and tracked.

What if I don't approve the quote?

We ship your phone back as it came. If we can't fix it, you don't pay for the repair.

Should I turn off Find My?

You don't have to. If we need your passcode to test the repair, we'll ask, and sharing it is always your choice.

How do I pay?

We send a secure payment link once the repair is done and tested. You only pay for repairs you approved.

Expert repair lab

Start a mail-in repair

Pick your model and what's wrong, see your price, and we'll email your free insured label within one business day.

Start mail-in

Mail-in repairs are handled by Charlotte Tech Repair · 4.9★ from 1,736 Google reviews

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