Why iPhone data recovery needs a repair lab
iPhone storage is encrypted with keys held inside the phone's own processor. Moving the memory chip to another device doesn't work. The only way to recover the data is to get the original board running again, which takes board-level repair.
Phones we recover from
- Won't power on at all
- Water or liquid damaged
- Crushed, bent or run over
- Stuck in a boot loop or recovery mode
- Burned or fire damaged
How it works by mail
- Book online and choose data recovery with mail-in.
- Ship it with our free, insured label.
- We evaluate it free and tell you how likely recovery is.
- Approve and we recover your photos, videos, messages and contacts, then return your data and phone.
Your privacy
You'll need your passcode to unlock the recovered phone. We never bypass passcodes or Activation Lock, we never browse your data, and we don't keep copies.
Frequently asked questions
What does no data, no fee mean?
If we can't recover your data, you don't pay the recovery fee.
Should I try to fix it myself first?
Check iCloud and any computer backups first. Don't Restore or DFU restore the phone, and stop charging it if it got wet. Those steps can make recovery harder.
How do I get my data back?
On a drive we ship to you, or restored to iCloud or a new iPhone, whichever you prefer.