Our repair warranty.
Every lab repair is covered for 90 days on parts and labor. Here's exactly what that means.
What's covered
Repairs done in our lab, including every mail-in repair, are covered for 90 days on the parts we fitted and our workmanship, starting the day the repair is finished.
If a part we installed fails or our repair stops working during that time, we fix it again at no charge, including free insured shipping both ways for mail-in repairs.
What isn't covered
- New damage after the repair: drops, cracks, pressure marks, bends or liquid.
- Parts we didn't replace, and faults unrelated to the repair.
- Devices opened or repaired by someone else after our repair.
- Software problems, data loss and accessories.
- Water resistance: no repaired device can be guaranteed water resistant, including ones repaired by the manufacturer.
Partner stores
Repair stores listed on iPhoneRepair.me set their own warranty and explain it before any work starts. Ask the store for the terms on your receipt. If you can't reach a store about a warranty problem, contact us and we'll help.
How to make a claim
Have your reference number ready (it's in your confirmation email and on the repair tracker). Call (980) 270-9490, email help@iphonerepair.me or reply to your repair email, and tell us what's happening. We'll check it free and tell you what's covered before doing anything.
See also our Terms of Use.