Custom gaming PC builds, GPU installs and upgrades.
Bring your parts or get help choosing them. We assemble the PC, update the BIOS, install Windows and drivers, and stress-test it before it comes back to you.
- 1–3 days typical
- No fix, no fee
- 90-day warranty
- Free insured mail-in shipping
Signs you need this repair
Sound familiar? The diagnosis is always free.
- You've bought the parts but don't want to assemble them
- A new graphics card won't fit, won't get power or shows no picture
- Crashes or restarts under load after an upgrade
- Memory running below its rated speed
- A new CPU that needs a BIOS update first
- Tangled cables and poor airflow in your current case
What a custom PC build includes
PC builds and installs start from $99. A full build covers:
- A compatibility check of your parts list: CPU socket, chipset, memory type, case clearance, cooler height, and power supply wattage and connectors.
- Assembly with tidy cable routing for good airflow.
- A BIOS update where needed, with the memory profile (XMP or EXPO) turned on so your RAM runs at its rated speed.
- A Windows install with current drivers, using a license you provide. A Windows license isn't included.
- Fan curves set so it's quiet at idle and cool under load.
- Stress tests on the CPU, graphics card and memory, with temperatures checked throughout.
When it's done, we tell you what we tested and the temperatures we saw under load.
Choosing parts: where to spend and where to save
If you'd like help choosing, tell us your budget, the games or work you have in mind and the monitor you'll use. Resolution and refresh rate decide how much graphics card you need more than anything else. We don't push brands. We point out where a part is overkill for what you want, or where it's a weak spot.
- Graphics card: the biggest factor in gaming performance, especially at 1440p and 4K.
- Power supply: not the place to save money. Choose a reputable unit with headroom for your graphics card and the right connectors.
- Storage: an NVMe SSD for Windows and your games. Load times are far shorter than from a hard drive.
- Memory: 32GB is comfortable for gaming with apps open in the background. 16GB still works for lighter use.
- Case and cooling: a case with good front airflow makes everything run cooler and quieter.
Graphics card installs and upgrades
A new graphics card is the most common upgrade, and most problems come down to power and fit:
- Check the card's length and thickness against your case before you buy.
- Check your power supply's wattage against the card maker's recommendation, and that it has the right connectors. Avoid adapters and splitters where you can.
- Many newer high-end cards use a 12VHPWR or 12V-2x6 connector. It must be pushed in fully and not bent sharply near the plug, because a partly seated connector can overheat.
- Remove the old graphics drivers before installing new ones, especially when switching between brands.
- Heavy cards may need a support bracket so they don't sag in the slot.
We fit the card, check power and seating, install drivers and run it under load before it comes back.
CPU, motherboard and other upgrades
A new processor on the same motherboard often needs a BIOS update first, sometimes while the old processor is still installed. Moving to a new motherboard is a bigger change, and Windows usually needs reactivating afterwards. A retail Windows license can generally be moved to new hardware. One that came preinstalled on a branded PC is usually tied to that machine. We reinstall or reactivate using your existing license where possible, and tell you up front if it won't transfer.
We also move builds into new cases, add storage, replace failing power supplies and sort out cooling. For storage and memory upgrades on their own, see SSD and RAM upgrades. For a PC that runs hot, see overheating and fan repair.
Bringing it in or shipping it
A finished tower is big, heavy and full of parts that can shift in transit. If there's a partner store near you, that's usually the more practical choice for a build or a desktop upgrade.
Towers can be shipped. If you mail yours in, we send packing instructions first, and we may ask you to remove a large graphics card or a heavy air cooler and pack it separately. If you're planning to send loose parts for a new build, contact us before shipping so we can agree on the plan. Keep your parts' boxes and receipts either way, since their warranties are with the makers.
Mail it in from anywhere in the US
No repair store near you? Book online and we'll email a free, prepaid, insured shipping label. We diagnose it within 24h of arrival, repair it once you approve the price, and ship it back insured. How mail-in works.
Questions
How long does a custom PC build take?
Assembly and testing usually fit within a few days once every part is here. A missing or faulty part is the most common delay, and we tell you straight away if one turns up.
What if one of my parts is faulty?
We test as we build. If a part is dead on arrival or fails stress testing, we tell you which one and how we know, so you can return it to the seller under its warranty.
Can you move my old drives into the new build?
Usually, yes. We can move your storage drives across so your files and game library come with you. Moving an old Windows install onto very different hardware isn't reliable, so we recommend a fresh install on the new system drive.
Do you build in small form factor cases?
Yes. Small cases need more planning: cooler height, graphics card length, power supply size and cable lengths all matter. Send us your parts list first and we check it fits before you buy anything else.
Can you put a graphics card in a prebuilt PC?
Usually, as long as the case has room and the power supply can handle it. Some prebuilt desktops use compact cases or lower-wattage power supplies with fewer connectors, so a big card may need a new power supply too. We check before you buy the card.
More Computer repairs
Something else not quite right?
Laptop screen
Cracked, dark, flickering or lines on the display
Laptop battery
Won't hold a charge or swollen battery
Keyboard
Dead, sticky or repeating keys
Won't charge / power jack
Loose or broken charging port, charging faults
Virus removal & tune-up
Pop-ups, slow startup, malware and cleanup
SSD & RAM upgrade
Faster boot, more space, files moved over
Broken today? Start your repair in two minutes.
Three quick questions: your model, what's wrong, and how you'll get it to us. See your price, then book a nearby store or mail it in.